Water Utility
We have several convenient methods for you to pay your utility bill.
Pay Online
You can pay your bill online, by logging in to The Portal.
Automatic Payment
Payments can also be made by automatic withdrawal from your checking or savings account. To sign up download the Authorization for Direct Payment form and return it to us or you can sign-in to the Portal and setup an automatic withdrawal of you bill. There is no fee associated with this payment method if you select automatic payment with a checking or a savings account, there will be a fee if you set up autopay with a credit or a debit card.
Some advantages to using direct automatic payment are:
- Helps avoid late or missed payments
- No need to write checks
- No postage costs
- Transfers funds safely, securely and directly from your account
When enrolled in this convenient service, you will continue to receive a statement each month detailing the amount to be debited from your savings or checking account on the due date.
MasterCard, Discover, American Express, Visa or an electronic check are all acceptable!Pay by Mail
Payment can be sent to:
City of Jefferson
317 South Main Street
Jefferson, WI 53549
Please include the remittance stub of the bill to assure that your account is properly credited.
Pay in Person
During normal business hours (Monday – Friday, 8:00 am – 5:00 pm) customers can make payments at our office, located at 317 South Main Street, Jefferson. At the office, we are able to accept cash, check or money order payments.
After business hours, payments can be dropped off in the silver night deposit box located on the North side of the building.
The budget billing program is a free service offered to all residential customers. The program is designed to help you avoid unpredictable utility bills and make balancing your budget a little easier.
Your monthly budget amount is based on the average of your actual bill charges during the previous 12 months. Any expected increase in the cost of water/sewer/storm/refuse are also calculated into the monthly payment when you enroll in the program. We continue to read your meter every month and your utility bill will show how much water you used, the actual bill amount and the balance on your account. Some months you will pay less for what you actually used and some months you will pay more.
If you would like more information, or are interested in budget billing, complete our online interest form or call our office at 920.674.7700.
Water/Wastewater Superintendent/PW Director
Todd Clark
221 East Henry Street
317 South Main Street
Phone: 920-674-7705
920-674-7727
Jefferson residents and businesses use over 300 million gallons of water each year. Water is vital to our community and we are fortunate in Jefferson to have a high-quality water supply. One of our priorities is protecting this natural resource!
There are four deep wells in Jefferson. Water pumped from those depths comes out nice and cold; about 52 degrees year ’round. The water is treated and tested regularly to ensure Jefferson residents and businesses continue to receive a safe and plentiful water supply.
Meter Reading & Billing
Your meter is an automated meter which means that the usage data is collected through a cellular remote (located on the inside of your home) each month. The City will be working to combine the five billing cycles into one. This will create a first bill that will little shorter or a little longer than your prior billing. After the first bill generated by the City Office, the cycle will return to a monthly reading.
For questions regarding current water rates you can call the Water Department directly at 920-674-7700.
Water Quality
The City’s Water Department routinely monitors the city’s drinking water according to Federal and State regulations. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water. (Most current water report can be found at the bottom of the page.)
Water Utility Rates – 2024
Jefferson 2024 Water Rates
Consumer Confidence Report – 2023
2023 Consumer Confidence Report
Water Department Inventory
Water Services Inventory
Radium Notice – 2024
Radium Notice
If you have any further questions regarding the Water Utility contact Todd Clark at 674-7705 or 674-7727. For information regarding bill payment, please contact Jefferson Utilities at 920-674-7711.
